Online booking & client onboarding

An online booking system that ends the back-and-forth texts

Booking one new client shouldn’t take five messages and a forgotten agreement. With an online booking system for your cleaning business, clients pick a time that suits you, sign your agreement and get a welcome pack before your team even arrives.

Rosa House Co. concept build
Concept build · Rosa House Co.
200+complete growth systems built for service businesses
4 countriesclients across Australia, the USA, Canada and the UK
Owner-builtevery system shaped by trial and error in my own businesses
SpeakerZenMaid Maid Summit and Clean Like a Pro’s 2nd birthday event
Sound familiar?

If this is your week, you’re not alone. I’ve been there.

  1. 01“Booking one client takes five back-and-forth messages.”
  2. 02“I forget to send the agreement, then there’s an argument about cancellations later.”
  3. 03“New clients don’t know what to expect, so the first clean is always a bit awkward.”
  4. 04“I want to look professional, but my paperwork is a mess.”
What you get

What your week looks like after.

Every new client gets the same smooth, professional start. That means fewer mix-ups, fewer last-minute cancellations and better reviews. And it all happens without you typing a thing.

  • 01

    Booked without the texting

    Clients choose a time that suits your schedule, online, any hour.

  • 02

    Agreements signed upfront

    Your policies and cancellation rules are clear before the first visit.

  • 03

    First visits that impress

    A branded welcome pack tells clients what to expect, so reviews follow.

Rosa House Co. concept build
Concept build · Rosa House Co.
What’s included

We build it. You get on with the job.

  • Online booking calendar connected to your availability and service areas
  • Booking forms that collect access details, pets, parking and special requests
  • Digital service agreements with online signing
  • Branded welcome pack: what to expect, policies, how to prepare
  • Automatic confirmation, reminder and “how did we go?” messages
  • Deposit or card-on-file collection where your software supports it
  • Client documents designed to match your brand: proposals, brochures, agreements
  • Integration with your existing booking or scheduling software where possible
Get my growth plan

Built around the outcome you want

We start from your goals, then shape the build to fit how you work. You review it as we go, with rounds of revisions included, so it's right before it goes live.

One-time build, yours to keep. Payment plans available.

Strategy first

Built around the outcome you want. We start from your goals, then shape the build to fit how you work. You review it as we go, with rounds of revisions included, so it's right before it goes live. Not sure this is the right build? Your $250 Growth Strategy maps what to build and in what order, and the full amount comes off your build if you go ahead within 30 days.

Get my growth plan →
Why listen to us

Built by an owner who learned it the hard way, so you don’t have to.

I didn’t learn this from a course. I learned it by actually going through it, running my own service businesses through years of trial and error: quotes at midnight, missed calls and systems that broke before they worked. Every lesson is built into what we make for you. Now I’m handing you the shortcut.

Shania Gladwell, founder of Growth by Aetos

Client email
“Honestly I’m beyond grateful for all your help, guidance and support throughout this whole process… genuinely the best experience.”
Business owner
Residential cleaning company, Western Sydney
Google review
“They set up my website and system for Greater West Cleaning Services, based in Sydney, and they did not disappoint! They really took the time to understand me, my vision and what I wanted for my business, right down to the very last detail. Their ongoing support and check-ins have meant so much to me.”
Mele
Greater West Cleaning Services, Sydney
Google review
“Since getting everything set up, my business has been running so much more efficiently. With the baby arriving soon, it’s a huge relief knowing I don’t have to answer every phone call. Appointments are booked automatically, even while I’m asleep, which has taken a lot of stress off my plate.”
Cathy
Aetos client
Google review
“Having our emails built out properly has saved us so much time. New inquiries, on-boarding, reviews, re-booking and old customers are no longer completely dependent on someone remembering to send something.”
Sophie
Aetos client
Google review
“Shania and her team demonstrate exceptional care and diligence in their service. If you need help with organising a new website, automations and funnels, contact AETOS. 100% recommended.”
Meri
Aetos client
Google review
“Before working with Shania and the team, I found AI tools confusing and wasn’t sure where to begin. They made the entire process simple, easy to understand, and stress-free. Everything was set up smoothly…”
Laraine
Aetos client
Google review
“They helped me all the way … and created systems that fit my business. 10/10 recommend.”
Keiny
Aetos client
Google review
“Their instant quoting system is easy to use and has made managing enquiries and sending quotes much easier and more efficient for our cleaning business. What I appreciate most is their excellent customer service. The team is friendly, approachable, and always easy to communicate with.”
Rachelle
Cleaning business owner
Facebook review
“Starting a business can feel overwhelming, but having people you can comfortably ask questions and turn to for support makes such a difference. What means the most is that they check in on me and my little one too. That personal touch goes a long way.”
Mele
Greater West Cleaning Services, Sydney
Google review
“Great open transparent communication and they have been able to work around our families medical needs. Also they bring all their own equipment and products and ask each week if there is anything else they could be improving on. 5 stars all the way!”
Rebecca
Customer of Beskar Cleaning, Shania’s own cleaning business
Google review
“With 2 small children we really appreciate a good clean and Beskar do an amazing job, they’re efficient, thorough and friendly. Also the communication has been excellent with prompt phone calls for any changes needed.”
Susie
Customer of Beskar Cleaning, Shania’s own cleaning business
Google review
“We have been using Beskar Cleaning for over 1 year now and they are a professional and reliable cleaning service. They clean our house once a fortnight which helps us stay on top of our cleaning. Would highly recommend.”
Brittany
Customer of Beskar Cleaning, Shania’s own cleaning business
Google review
“They were on time, professional and did a great job. Would recommend them to anyone looking for a cleaner for their home. Happy to use them again.”
Sally-Anne
Customer of Beskar Cleaning, Shania’s own cleaning business
How it connects

Brand → website → instant quoting → automations → growth.

Booking and onboarding finish what instant quoting starts. In the Aetos recipe (brand → website → instant quoting → automations → growth), this is where a lead becomes a client. Each piece works on its own. Built in the right order, they feed each other, and growth stops feeling like luck. A great first experience also brings the reviews and referrals that make SEO and Google Ads cheaper over time.

Questions

Frequently asked questions.

Can clients book without a quote first?

Yes, if the service has a set price. For jobs that need a quote, booking comes straight after the instant quote.

I already use ZenMaid or BookingKoala for bookings. Can you work with that?

Yes. We can set up or tidy up your booking software and connect it to your website and CRM.

Are digital agreements legally binding?

E-signatures are widely accepted in Australia, the US, Canada and the UK. I recommend having your agreement wording checked by a lawyer in your area.

Can I collect a deposit?

In most setups, yes, through the payment options your software supports.

Do you write the welcome pack?

Yes. We write and design it to match your brand, and you approve it before it goes live.

Can I make changes?

Yes. Every build includes rounds of revisions, and it's customised to the outcome you're after.

Start here

Not sure where to start?

Get a free Website & Growth Audit. We look at your website, your quoting and your follow-up, and tell you in writing what to fix first.

Want the full plan? Your Growth Strategy is $250 USD and delivered in 48 hours, and the full $250 comes off your build if you start within 30 days. Your 30-day Aetos Growth Engine trial starts the day you pay ($97/month after your 30-day free trial, cancel anytime).
Builds are one-time and yours to keep, customised to the outcome you want with rounds of revisions included. Full growth-system builds usually run $2,500 to $15,000+ USD, depending on what your business needs. Payment plans are available.
No pressure, everything by email.